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    Home » Redesigning Healthcare: How Accessible Knowledge Results in Higher Care
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    Redesigning Healthcare: How Accessible Knowledge Results in Higher Care

    Chloe MitchellBy Chloe MitchellOctober 12, 2025No Comments7 Mins Read
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    Redesigning Healthcare: How Accessible Knowledge Results in Higher Care
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    The U.S. has a decrease life expectancy and better charge of untimely loss of life than every other rich nation. That is although we spend practically twice as much per capita on healthcare.

    Exorbitant prices and disappointing outcomes are indicators that our healthcare system wants to alter. Our present fee-based system is a framework for misaligned incentives that prioritize revenue over affected person care.

    Worth-based care guarantees to proper the wrongs of fee-based healthcare. However at the moment, we’re a good distance from a value-based system. One option to get there sooner? Prioritize entry to information.

    Listed below are three steps that can assist increase information connectivity and make widespread value-based care a actuality.

    1. End the information sharing job

    At present, EHR information is siloed. Every EMR has in it solely the information that its personal explicit medical group has typed about that affected person. 

    As People, we die having had nearly 19 docs. So many of the care we obtain is run by suppliers who’re lacking nearly all of the information that exists on us. It’s just like the parable of the blind males and the elephant — suppliers are working with an incomplete image.

    Knowledge sharing is now required by legislation, however that doesn’t imply it’s occurring or occurring effectively. 

    Nevertheless, sharing is barely a part of the issue. Full information sharing is loads like everybody getting a full copy of everybody else’s trash when it’s taken to the curb. It’s messy as heck. Fortunately, we’re within the AI age the place refined brokers can learn plenty of “trashy” information and make them into one logically constant, readable, sensical object.

    As soon as that’s executed, software program firms can simply arise workflows that mechanically start executing a few of the longitudinal care work that doesn’t typically get executed at the moment: 

    • Inhabitants stratification: Which sufferers want our consideration most, whether or not they name us or not
    • Referral monitoring: We all know extra about the place our Domino’s pizza is than we do about our sufferers.
    • Getting in control and staying present on sufferers’ medical histories

    Image this: A PCP receives an alert that their affected person has simply been discharged from an ER in one other community. Immediately, they’re in a position to see notes from the ER physician, together with the remedy prescribed to their affected person.

    The PCP has all the data they should name the affected person, examine on their wellbeing, and reply any questions. Due to that real-time information, the PCP is in a position to verify the affected person understands their post-discharge care plan and can seemingly stop a pricey readmission.

    2. Give sufferers extra entry to information

    As soon as suppliers — for the primary time ever — have a clear, logically joined image of their sufferers, they are going to be in an incredible place to publish helpful, patient-facing summaries.  

    Thank god. Individuals really need entry to their very own well being information. And after they get it, you may imagine they may use it: well being and wellness apps reached 3.6 billion downloads in 2024 alone. They’re sizzling! And but they’re devoid of the wealthy medical file information that exists on individuals … think about when that will get mounted!

    Proper now, sufferers who need to see their full medical information should log in to every of their suppliers’ portals and assemble the main points themselves. This will take hours. Each new go to would require a handbook replace to their “information tracker.”

    Having all their well being information in a single place, up to date in actual time, could be a game-changer. Doubly so if well being and wellness app information had been additionally built-in.

    Overlays on the information might present helpful insights that might empower sufferers to take management of their well being –– with out pricey skilled intervention.

    For instance, a affected person’s health tracker would possibly set a regular aim of 5,000 steps per day proper now. But when the app had entry to the affected person’s medical information, it might customise that aim. It could notice that they’ve a household historical past of heart problems and advocate growing their step aim as a preventative measure.

    The app would possibly even ping the PCP to validate the advice — one thing the PCP might do in minutes, with out an workplace go to.

    Giving sufferers entry to their medical information provides them energy over their well being, to allow them to make modifications that result in higher outcomes.

    3. Scale back regulation to extend competitors

    So what’s holding us again from making this imaginative and prescient a actuality at the moment?

    Healthcare, tech, and authorities leaders are presently working towards a extra related healthcare trade. However laws that impede competitors in healthcare are slowing the tempo of progress.

    We’d get to information connectivity sooner by eradicating laws just like the Anti-Kickback Statute, which makes it a criminal offense for anybody to supply or obtain kickbacks meant to generate healthcare enterprise.

    The statute is supposed to prioritize sufferers over revenue, but it surely has the unintended impact of creating innovation much less profitable.

    Kickbacks exist in each different provide chain to attach individuals to the services and products they want. DoorDash connects eating places with out there supply drivers of their space for a charge. Priceline connects vacationers to resorts in return for a reduce of the income. AirBnB, Chase Financial institution, and Amazon use kickbacks. And so forth.

    The Anti-Kickback Statute implies that firms constructing information options to extend healthcare connectivity can’t receives a commission via kickbacks. That lack of potential income makes it more durable for them to develop quantity and construct a viable enterprise mannequin.

    Rising competitors in healthcare might clean the trail for information innovators to create options that decrease prices and assist us obtain inexpensive, value-based care.

    Extra connection means extra humanity within the system

    I began my healthcare profession as an EMT, working the evening shift in New Orleans. This was an eye-opening expertise. 

    My colleagues and I’d give a lot of ourselves to deal with sufferers. However the sheer quantity of inefficiency — pointless prices and cumbersome processes — was disheartening. The system doesn’t simply waste {dollars} — it wastes humanity, too.

    It felt like there have been infinite alternatives for enchancment, so I turned my consideration to creating value-based healthcare a actuality. 

    The best way I see it, our greatest likelihood at attaining a system that places the affected person on the heart of healthcare selections is by making information accessible and usable to all suppliers. By giving suppliers the information they should collaborate on affected person care, we’ll put humanity again within the healthcare system.

    Photograph: Jordan Lye, Getty Photos


    Jonathan Bush is founder and CEO of Zus Health, an organization constructing the primary shared well being information platform designed to speed up healthcare information interoperability by offering easy-to-use affected person information on the level of care. He sits on the board of Innovaccer, and is the co-founder and former CEO of athenahealth and former Government Chairman of Firefly Well being.

    This submit seems via the MedCity Influencers program. Anybody can publish their perspective on enterprise and innovation in healthcare on MedCity Information via MedCity Influencers. Click here to find out how.

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    Chloe Mitchell
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